07/27/2010 - Better Business Bureau Warns Businesses and Individuals About New Phishing Attack
Beware of fake complaint reports coming from seatac@bbb.org
The Better Business Bureau (BBB) is warning businesses and individuals to beware of a new malicious e-mail that pretends to be from BBB about a complaint filed against the company. The e-mail first came to BBB’s attention on April 12, 2010.
Several businesses across the US--including law firms, advertising agencies and architecture firms--have reported receiving a suspicious e-mail from the address seatac@bbb.org with the subject line “BBB Complaint Case #” followed by a nine-digit number. Both BBB Accredited and non-Accredited businesses have been targeted.
The body of the e-mail claims that the company did not respond to a complaint filed by Jason Harlow and includes a link to a page at www.ca-bbb.org where the individual can supposedly review the complaint.
Because the message is fraudulent, anyone that receives this e-mail should take the following steps:
- Do not click on any links or reply to the message
- Forward the message to phishing@council.bbb.org
- Completely delete the message from your inbox, and
- Run a full virus scan on your computer if you did click on any links.
If you receive an e-mail from the Better Business Bureau about a complaint filed and need assistance in determining whether or not it is legitimate, contact Joe Kleinberg, BPBTC’s Security and Fraud Prevention Manager.
